Reference

Privacy Policy for Your suleslot Account

Clear choices about account, wallet and device data are at the centre of our suleslot Privacy Policy.

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suleslot Privacy Policy for Your suleslot Account
HELP CHANNELS

Get Privacy Help Through Your Account

A clear contact path helps when you want to ask about a record, correct a detail or understand a wallet reference.

Policy questions Use our account support form to ask what personal data is held, why it is used or how long a record remains. Include your registered contact detail, and we will use the account path to match the request before discussing private information.
Correction requests If your name, phone detail or contact record needs correction, tell us which field is inaccurate through support. We may request a clear account step or phone verification before changing it, helping prevent an unauthorised person from altering your profile.
Wallet questions For a DANA, OVO, GoPay or QRIS reference, send the receipt number and approximate transaction date through account support. We use those details to locate the relevant record without asking you to share a wallet password or private security code.
ACCOUNT SAFETY

What We Do With Your Account Data

The Privacy Policy is supported by practical controls across sign-in, wallet checks and device access.

Data collection

We collect details you provide during account creation, phone verification and support contact, plus sign-in time, device type and basic connection signals. These records help us connect a request to the correct account and identify unusual access without collecting your wallet password.

Cookies and sessions

Cookies can keep a session open, remember language or device preferences and help us see whether a page loads correctly. You can manage cookies in your browser settings, although limiting them may require another sign-in or affect parts of the account path.

Account security

Phone verification, sign-in records and device signals help us protect your account from unapproved access. If a login looks unusual, we may ask you to complete an account check before showing private profile or wallet-status details.

Payment references

When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain the reference needed to reconcile your request. We do not ask for your wallet PIN, and payment records are handled separately from your sign-in password.

Retention periods

We keep account and support records only for as long as needed for account operation, security checks, dispute handling or a legal requirement. When a record is no longer required, we delete it or remove details that can identify you.

Changes and contact

You can ask us to correct personal details, explain a use of data or provide a copy where applicable. Send the request through account support with your registered contact detail; we may verify ownership before making a change or releasing a record.

Privacy Policy Answers for suleslot

These Privacy Policy answers cover the account steps most relevant to Indonesian customers. We explain phone verification, device access, cookies, payment references, retention and requests for correction in plain language. If your question is not listed, use the support path connected to your suleslot account and include only the details needed to locate your record.

It covers account details, phone verification, sign-in events, device signals, cookie use, support records and payment references. It also explains retention, security checks and how you can ask us to correct or clarify personal data connected with your account.

Phone verification helps connect account access to the contact detail you provided and reduces unauthorised sign-ins. We may use the verification record when you request a profile change or ask support to discuss private account or wallet-status details.

Yes. The Privacy Policy covers the reference details needed to reconcile DANA, OVO, GoPay and QRIS requests with your account. We may also retain bank transfer or virtual account references, but we do not ask for your wallet PIN.

We may record device type, browser or app-session signals, sign-in time and basic connection details. These signals help maintain a secure account path from mobile or desktop and support checks when access appears unusual. They are not your wallet password.

Yes. Send a correction request through the account support route and identify the field that is inaccurate. We may verify your registered phone or another account detail first, then update the record where the request can be confirmed.

We retain records for the period needed to operate your account, protect access, resolve disputes or meet a legal requirement. After that purpose ends, we delete the record or remove identifying details when retention is no longer needed.

Use the support link connected with your suleslot account and describe whether you need access, correction, clarification or deletion. Include your registered contact detail, but do not send a wallet PIN, password or other private security code.

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